Localized RMA Service

If you are not happy with the purchase, here is the easy procedure for RMA:

- Return for Full Refund: Within a month from the delivery date.We will pay for the return shipping fee or provide prepaid return label.

- Europe customer could return the product to Germany.

- US/Canada customer could return the product to Monterey Park,California.

- No question asked exchange: Within a year from the delivery date.

- Items are not damaged, abused, or missing accessories.

- Please email us at info@hdplex.com for RMA label.

- All Chassis, Power Supply, Accessories has one year warranty.

RMA Address for Europe 
RMA Address for USA 
DCTrans C/O HDPLEX RMA
Raiffeisen str.21a
Rosbach v.d.H ,61191.
Deutschland (Germany)
HDPLEX LTD
201 W.Garvey Ave
STE 102 PMB399
Monterey Park,California,91754
USA
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